page contains answers to common questions handled by our support staff,
along with some tips and tricks that we have found useful and presented
here as questions.
How can I find Rabud Products?
Who establishes retail
How can I tell where my order is once I place it with a retailer?
What is Rabud's return policy?
How can I
purchase overstock / overrun items?
Rabud products are
available thru most US retailers. If you do not find the items you are
looking for, ask the retailer to special order the item. Replacement
parts and special order items are generally in Rabud inventory and
usually ship within 24 hours of the receipt of a retailers order. If you
are unable to visit a retail store, try the special order department at
Dusky's Sport Center. Their number is 954-920-7866. You can also
visit them on the web at
The retailer you place
your order with is responsible for setting their own retail price. Rabud
does not suggest or recommend price levels.
Since some retailers
stock Rabud products and will fill your order from their own stock, it
is not possible for Rabud to track your individual order. Make sure you
make a note of which retailer you are placing your order with and
contact them with questions you may have.
Rabud Inc. products are carefully inspected and all efforts are made to
insure that you receive products of the quality that you expect. Rabud
products are warranted for a period of 1 year to be free from defects in
material and workmanship from the date of purchase. We will replace,
repair or issue credit at our discretion.
This warranty applies to normal recommended use and service. Samples or
models carry no warranty. Rabud Inc. makes no warranties expressed or
implied, other than those described herein. At no time shall Rabud Inc.
be liable for results obtained by the use of goods used in combination
with other products or the modification or incorrect installation of our
products. Rabud Inc. shall not be liable for any incidental, special or
For Retail customers
First check with the retailer you purchased the item from. Most
often, the retailer can supply you with a new item faster than having us
ship one to you. If the retailer cannot or will not return the item, obtain
your original receipt and contact Rabud at 954-925-4199 for a Return
Authorization. Upon receipt of the defective item, Rabud will replace
the item provided the item is within the warranty period.
For OEM's and
Returns are allowed for products that have been determined to be
defective in the manufacturing process. Any returned products that are
not covered by warranty will carry a restocking charge of 15%. Request
for returns must be made to our office at 954-925-4199 and must include
the part number of the item, quantity of the item, reason for the
return, date and (when possible) the original Rabud Inc. invoice number.
RGA’s will be faxed to purchaser and must be shipped with returned
products. Deductions will not be allowed on invoices without Rabud
credit memos having been issued from Rabud Inc. Freight must be prepaid
on all returned products. Returned products are to be shipped to:
110 N. Bryan Rd.
Dania Beach, Fl. 33004
/overrun items are discontinued stock, they are available to the general
public at drastically reduced prices. If you are interested in these
items, please contact Rabud direct at 954-925-4199. Items shipped to the
general public will be shipped C.O.D. Items shipped to OEM's and
Distributors will be shipped via the OEM's and Distributors regular